GHI’S STUDY ON INDECISION​

OUR LATEST RESEARCH HIGHLIGHTS

BUSINESS PROBLEM: INDECISION

Indecision is more widespread than you think.

Most leaders delay making decisions in situations that involve clear way of doing things (right vs wrong options). An even greater number of leaders had this experience when faced with a right and right option (two viable options).

These delays can be more than 2 days. Interesting to note the same pattern was observed in their managers and colleagues.

 

(N = 111; 53.2% women; 64% less than 55 yr; 78% university degrees; 24% CEOs/President and 24% VPs; 69% in a Management Role; on average 11 years of experience; Professional services/Consultation (19.8%) Manufacturing (18.9%), and Retail/consumer goods (27.9%) were the three most common industry; 80% Canadian & 16% American).

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INDECISION IS CO$TLY​

When faced with a clear way of deciding (right vs wrong):

75% stated that there was a cost to their indecision.

Only 2.8% knew the exact cost to be over $100K.

 

When faced with two viable options (right and right):
59% stated there was a cost for their indecision.
Only 5.9% knew the exact cost, likely over $100K.

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INDECISION HURTS

The mental weight of indecision is significant across all conditions.

Impact was greatest at the personal level which including arguing with family, loss of appetite, and declining invitation from family and friends. In fact, managers delaying a decision or even colleagues’ indecision caused as much mental distress as one’s own indecision.

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Indecision is a human condition. It will NEVER end.

A mind that sees the problem cannot be the same mind that finds the solution. GHI can alleviate the impact of indecision by giving employees access to
a counsel of coaches when they need support through its innovative program.

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